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Ultimate e-Invoice FAQ for Clinics in Malaysia (2024-2025)

1. What is e-Invoice?

  • A digital invoice submitted to LHDN for validation.
  • Includes a Unique Identification Number (UIN) and QR code.
  • Ensures tax transparency and compliance.

🔗 LHDN Reference

2. When will e-Invoice be fully implemented?

  • 1 August 2024: For turnover > RM100 million.
  • 1 January 2025: For turnover RM25M–RM100M.
  • 1 July 2025: Mandatory for all businesses.

🔗 LHDN Timeline

3. When do clinics need to implement e-Invoice?

  • By 1 July 2025, or earlier if turnover > RM25 million.

🔗 LHDN Timeline

4. What if clinics don’t implement e-Invoice?

  • Risk of LHDN penalties.
  • Difficulty in tax audits and filings.
  • Legal non-compliance.

🔗 PwC e-Invoicing

5. How to submit e-Invoice?

  • Manual: MyInvois Portal by LHDN.
  • Automated: API integration via systems like Yezza.

🔗 Yezza Guide

6. Can I submit e-Invoices without a business registration number?

  • Yes. Individuals can submit using their IC Number.

🔗 LHDN Specific Guidelines

7. Do patients need to submit e-Invoices?

  • No. Clinics are fully responsible to:
    • Generate and submit to LHDN.
    • Receive UIN & QR code.
    • Send validated invoice to patient.

📧 Tip: Yezza auto-sends to patients.

🔗 LHDN General Info

8. Why do clinics need an e-Invoicing system?

  • Automates workflow.
  • Reduces manual errors.
  • Ensures compliance.
  • Efficient for high-volume invoices.

🔗 Yezza Benefits

9. My accountant manages finances. Do I still need an e-Invoice system?

  • Yes. Real-time submission is required during daily ops.
  • System ensures timely compliance.

🔗 LHDN Payment Info

10. How to handle Panel vs. Cash vs. Mixed Payments?

  • Use a system that categorizes payment types.
  • Submit consolidated or individual invoices as needed.

🔗 LHDN Payment Info

11. My patient claims via Company or TPA. Who gets the e-Invoice?

  • Only the patient is considered the buyer (even if company/TPA pays).
  • e-Invoice must be issued to the patient, not the company/TPA.

🔗 LHDN Healthcare FAQ

12. Do I need to submit all invoices to LHDN?

  • Yes – both cash and panel invoices.
  • Yezza offers one-click submission.

🔗 Yezza System Features

13. Can I edit or correct an e-Invoice after submission?

  • Within 72 hours: Cancel or reject via MyInvois.
  • After 72 hours: Use a credit, debit, or refund note.

🔗 LHDN Correction Rules

14. How to set up e-Invoicing in Yezza Clinic Systems?

  • Integrate with LHDN API.
  • Configure clinic and tax details.
  • Test in sandbox.
  • Go live for real-time submissions.

🔗 Yezza Setup Guide

15. How does e-Invoicing work in Yezza?

  • Create invoice → Auto-submit to LHDN → Get UIN + QR code → Auto-send to patient.

🔗 Yezza e-Invoice Workflow

16. What are the benefits of using Yezza for e-Invoicing?

  • Seamless automation.
  • Full LHDN compliance.
  • Error reduction.
  • Saves admin time.
  • Links patient + financial records.

🔗 Yezza Features

17. Why pay RM900/year when Yezza is FREE?

  • Yezza offers:
    • Free LHDN integration.
    • Complete clinic system tools.
    • Zero hidden charges for e-Invoicing.

👉 Get in Touch with Yezza

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